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The Information–Action Ratio in the Age of the Feed

A wealth of information creates a poverty of attention.
— Herbert A. Simon

The feed did not fix Postman’s problem. It gave it a motor.

Defocused Photo of a Young Person Standing on the Background of a Projection of Numbers

When Postman coined the “information–action ratio,” he was naming a new kind of helplessness: a rising flood of things to know, with very little we could meaningfully do in response. We could talk about everything and touch almost nothing.

Today’s feeds inherit that mismatch and add a trick. They wrap decontextualized information in bite-sized gestures — scroll, react, judge, share — so the ratio is no longer just information versus action. It becomes information versus real action, padded by simulated action.

We don’t just know more than we can act on. We rehearse acting in ways that never have to matter.

From Telegraphy to the Sea of Irrelevance

Before the telegraph, most information reached you with teeth. News traveled slowly and locally. If the river was rising, you could move your animals. If your neighbor’s barn was on fire, you could grab a bucket. Information arrived already coupled to possible deeds.

The telegraph blew that boundary open. Suddenly you could know about a flood on the other side of the continent, a war across the ocean, a crash in a city you’d never see. The radius of awareness expanded faster than the radius of agency. You could worry, talk, form opinions — mostly that.

Postman gave language to the mismatch: the ratio between the information you receive and the actions realistically available to you in response. As that ratio rises, you become a spectator to your own awareness. You accumulate headlines and images that tug at the nervous system but never make contact with your calendar, your wallet, your body.

Television took the same structure and ritualized it. Distant crises became a nightly show. Politics became something you watched between ads. The posture was trained: concerned, entertained, stationary.

Postman’s deeper worry wasn’t that truth would be censored. It could simply be buried : drowned in “a sea of irrelevance.” Gravitas and trivia shared the same frame, and the frame taught you to treat them the same.

That’s the backdrop the feed inherits.

The Feed and the Age of the Scroll

Shallow Focus Photography of Magazines

We like to pretend the internet was a clean break from television’s passivity. Now we’re “interactive.” We “engage.” We don’t just watch the show; we are the show.

But look at what the feed actually asks you to do:

The basic unit isn’t the post. It’s the prompt.

There’s a tiny moment — half a second — after you open an app where your mind is still relatively open. Then the environment routes you into a decision: linger, dismiss, tap, scroll. Even “ignore” becomes a motor act. It doesn’t feel like deciding. It feels like “just checking.”

Here’s the update that matters. If attention is, at minimum, selecting something so it can guide a response (philosopher Wayne Wu calls this “selection-for-action”) then the feed stops being a stream of content and becomes a machine for eliciting responses. Your attention isn't only captured. It's continuously recruited — not just for what to look at, but for what looking is for.

That changes the shape of Postman’s ratio.

In Postman’s world, most information was inert: something to talk about, not something you could do much with. In the feed, the information is still mostly inert in terms of real-world agency, but it’s wrapped in cheap, emotionally loaded outlets. You may not be able to alter a conflict overseas, but you can:Tap an anger emoji.

  • Quote-post a headline.

  • Leave a cutting comment.

  • Screenshot a stranger’s worst take and send it to a friend.

  • Scroll past suffering with a faint tightening in your chest.

Each of those closes a loop in the nervous system. You feel something, you do something, the tension drops a bit. From the inside, that feels like action. To the outside world, almost nothing has changed.

Postman’s problem was information without action. The feed’s upgrade is information with reaction that feels like action.

The link didn’t die. It was hijacked.

The Corridor of Handles

Notice how narrow the gestures are that the feed trains, and how often you rehearse them.

Photo Of Woman Using Mobile Phone

Scroll. Scrolling is not passive. It’s the physical expression of “next.” The interface makes “next” frictionless and endless, so your body learns to treat the appearance of anything as provisional. If it doesn’t pay off immediately, flick it away. You rehearse moving on before anything has time to deepen.

React. Reaction buttons compress interior life into a small set of marks: like, laugh, heart, rage. They teach you that registering a feeling is enough, that the mark is a surrogate for any further engagement. Over time, feeling something and marking it begin to blur.

Judge. Even without touching a button, you’re sorting. Cringe or admirable. True or fake. Ally or enemy. Worth your time or not. Rapid categorization becomes a habit of perception. The world starts to present itself as a series of verdicts waiting to be issued.

Share. Sharing folds the loop into identity. You begin selecting from your life what is feed-shaped: what can be framed quickly, read quickly, rewarded quickly. Experiences that can’t be posted start to feel faintly unreal, or at least uncounted.

Each gesture is trivial. What matters is repetition in a stable environment: same app, same cues, same reinforcements. That’s how habits become automatic. It’s also how a practical self gets built without ever feeling like you made a decision.

Not the self you say you are. The self you enact, reflexively, all day.

Engagement Without Responsibility

The feed promises “engagement.” For a while, that sounded like an upgrade over television’s passivity. At least we’re doing something.

Look at what the “doing” consists of:

Hand Touching a Screen

Late at night, you slide into a corridor of handles. You encounter tragedy, outrage, jokes, thirst traps, family updates, political slogans, all in the same vertical column. Things that matter and things that absolutely don’t, offered the same palette of responses: scroll, react, judge, share.

In older forms of public life, attention had friction. If you attended to something serious, it usually demanded more than a micro-gesture. Caring meant letters, meetings, donations, organizing, showing up. The path from perception to action was longer, but it was also more honest: there were costs.

The feed removes friction and sells the removal as democratization. “Now anyone can engage.” Yet most engagement here is a low-cost signal — a mark that you felt something — followed by moving on.

The loop is corrosive not because it shows you bad things, but because it offers responses that cost almost nothing and trains you to experience them as adequate participation. Over time, you can watch hundreds of claims, crises, and moral appeals without any corresponding increase in responsibility. You become saturated and weirdly powerless at the same time.

Postman’s “sea of irrelevance” still exists, but now it isn’t random. It’s selected, ranked, tested, and served. Horror sits next to a meme. A genocide sits next to a vacation selfie. Elections sit next to an influencer’s skincare routine. Without context-boundaries, the same stance — quick take, quick feeling, quick signal — bleeds across categories.

A tragedy becomes another thing. A person becomes a take. In the process, life becomes a post.

And you become someone who lives inside that flattening without noticing you’ve been flattened.

Attention as a Form of Responsibility

This is where the information–action ratio needs an update. I call it the attention–action ratio and it applies not to how much information is arriving, but what information successfully captures you, and what that capture reliably produces.

Postman used his term to describe a structural mismatch between media systems and political agency. Today, that mismatch runs straight through the nervous system. The ratio is no longer only “out there” in devices and institutions. It shows up as a practiced style of mind.

If attention is treated as a feeling-state — pleasant focus versus scattered distraction — the natural prescription is hygienic and individual: consume less, detox, turn your phone off for a weekend. Those moves aren’t worthless, but they miss the core issue.

If attention is selection-for-action, then attention is where responsibility begins. To attend to something is to put it in position to guide a response from you, even if that response is tiny. The question becomes:

What forms of response am I rehearsing, and what kind of person do those forms build?

The feed pushes the pattern toward lots of instances, short duration, and response types biased toward fast evaluation and display ,  often in vulnerable contexts: alone, bored, anxious, angry. It trains a stance of restless readiness: a slight forward lean toward the next stimulus, the sense that your correct posture is being available. It cultivates premature closure: decide quickly, land a verdict, move on. It encourages the performative angle of mind: how would this read, how would this look, what would I say.

These aren't neutral moods. They're ethical stances. Not in any grand spiritual sense, but in the plainer behavioral fact that repetition builds a person.

And there’s a Jungian sting here: the feed rewards persona-moves — fast, legible signals — while the deeper self pays the bill in diffusion, fatigue, and a dimming capacity for real commitment.

Postman feared truth would be drowned in irrelevance. We should add: the sea is now made not only of trivia, but of micro-actions that keep us busy while leaving the deeper information–action ratio untouched.

We discharge concern into gestures that cost nothing and change little, then treat the remaining gap between what we know and what we do as inevitable.

It isn’t.

Rebuilding the Bridge Between Perception and Agency

Fog over a Grass Field in the Countryside

Treating attention as responsibility doesn’t mean becoming pure or offline. It doesn’t mean pretending we can only attend to what’s within a five-mile radius. It means being explicit about the bridge between seeing and doing ,  and refusing simulated action as a substitute for agency.

Start small and concrete.

When something serious captures you — a story of suffering, a local issue, a policy fight — ask: what would count as real action here? Not an emoji, not a quote-post, but a change in money, time, or relationship.

  • If the answer is “nothing I can do,” that’s information too. Let it go cleanly. Don’t rehearse fake participation.

  • If the answer is “something I can do,” make it specific.

For example:

If you’re furious about local housing policy, “being informed” isn’t the end. Real action might look like: one email to a city council member, one public meeting attended this month, one conversation with a neighbor, a recurring donation to a local legal aid group, then fewer hours doomscrolling the same outrage.

If you can’t stop tracking a catastrophe overseas, pick one vetted relief org, set a recurring amount you won’t resent, and stop feeding yourself hourly updates that you can’t convert into anything beyond nervous system discharge.

Deliberately reserve some attention for domains where you can act: your block, your workplace, your family, your city. Let more of your informational diet be about things whose consequences could actually touch your hands.

And notice the texture shift when you move from the feed to something that requires fidelity: a long book, a hard conversation, a real craft. The first sensation is often withdrawal, not peace. The silence feels blank. The mind looks for the next prompt. If you stay, the texture changes. Attention starts to feel less like readiness-to-respond and more like contact.

That shift is ratio repair. Not sainthood or nostalgia, but a discipline:

  • fewer inputs, chosen for their action-path,

  • fewer responses, chosen for their consequences,

  • more deliberate conversion of noticing into one concrete follow-through.

The question stops being “how do I stop scrolling?” as if scrolling were the original sin. It becomes personal and plain:

Given the media I move through, what am I training myself to do, all day? The attention–action ratio you live inside isn't only Postman's structural diagnosis. It's the one your habits quietly enforce.

Because whatever you’re training — that’s the real information–action ratio you’re living inside. Not just the one Postman diagnosed in our devices, but the one your attention quietly enforces in your life.